Terms & Conditions

Privacy Policy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in. Credit card details are not stored anywhere on our servers nor in our premise. Your credit card details are processed in real time by and independent payment gateway authorised by our bank, using secure encryption.

Returns & Exchanges

Garments can be returned or exchanged within 14 days after delivery. Items must be in their original state, unworn and with tags on. You will need to provide proof of purchase. Returns won’t be accepted for sale stock. The cost of shipping will not be refunded. If you are not happy with your product, the item is faulty or you have any queries about your product please email info@prettypinz.com.

Shipping

We will process your order within 1 business day following payment in cleared funds. We will send you an email notifying your when our order has been dispatched. Please allow up to 2 days for delivery within New Zealand, or 1 week to Australia.

$5 New Zealand Wide
$8 New Zealand Rural
Free Shipping for NZ orders over $100
$16 Australia Wide